<?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE FL_Course SYSTEM "https://www.flane.de/dtd/fl_course095.dtd"><?xml-stylesheet type="text/xsl" href="https://microsoft.fastlane.net/css/xml-course.xsl"?><course productid="35186" language="en" source="https://microsoft.fastlane.net/mcpp/xml-course/microsoft-mb-280t01" lastchanged="2026-07-07T13:34:01+02:00" parent="https://microsoft.fastlane.net/mcpp/xml-courses"><title>Configure Dynamics 365 customer experience model-driven apps</title><productcode>MB-280T01</productcode><vendorcode>MS</vendorcode><vendorname>Microsoft</vendorname><fullproductcode>MS-MB-280T01</fullproductcode><version>1.0</version><essentials>&lt;p&gt;Students should be familiar with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights.&lt;/p&gt;</essentials><audience>&lt;p&gt;This
course is designed for IT or marketing professionals who want to learn how to
leverage model-driven applications, Dynamics 365 Sales, Dynamics 365 Customer Insights, and Microsoft 365 Copilot for Sales for their
organizations.
&amp;nbsp;
Students should be
familiar with Microsoft Power Apps and basic data modeling principles.
&amp;nbsp;
Students
should be familiar with the Dynamics 365 customer experience suite, including
Dynamics 365 Sales and Dynamics 365 Customer Insights.&lt;/p&gt;</audience><contents>&lt;h4&gt;Get started using Dataverse&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Create and manage environments in Dataverse&lt;/li&gt;&lt;li&gt;Create tables in Dataverse&lt;/li&gt;&lt;li&gt;Manage tables in Dataverse&lt;/li&gt;&lt;li&gt;Create and manage columns within a table in Dataverse&lt;/li&gt;&lt;li&gt;Work with choices in Dataverse&lt;/li&gt;&lt;li&gt;Load/export data and create data views in Dataverse&lt;/li&gt;&lt;li&gt;Connect to other data in a Power Apps canvas app&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Create relationships, business rules, calculations, and rollups in Dataverse&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Create a relationship between tables in Dataverse&lt;/li&gt;&lt;li&gt;Define and create business rules in Dataverse&lt;/li&gt;&lt;li&gt;Create and define calculation or rollup columns in Dataverse&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Customize the command bar in Power Apps&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Customize the command bar&lt;/li&gt;&lt;li&gt;Common command bar scenarios&lt;/li&gt;&lt;li&gt;Advanced command bar concepts&lt;/li&gt;&lt;/ul&gt;
&lt;h4&gt;Visualize, import, and export Microsoft Dataverse data&lt;/h4&gt;&lt;ul&gt;
&lt;li&gt;Visualize data with Dataverse views&lt;/li&gt;&lt;li&gt;Use Power Query to load data in Dataverse&lt;/li&gt;&lt;li&gt;Use Microsoft Word and Excel templates with Dataverse&lt;/li&gt;&lt;li&gt;Export data from Dataverse and use Microsoft Excel to edit records&lt;/li&gt;&lt;li&gt;Use Azure and external tools to manipulate data&lt;/li&gt;&lt;/ul&gt;</contents><essentials_plain>Students should be familiar with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights.</essentials_plain><audience_plain>This
course is designed for IT or marketing professionals who want to learn how to
leverage model-driven applications, Dynamics 365 Sales, Dynamics 365 Customer Insights, and Microsoft 365 Copilot for Sales for their
organizations.
 
Students should be
familiar with Microsoft Power Apps and basic data modeling principles.
 
Students
should be familiar with the Dynamics 365 customer experience suite, including
Dynamics 365 Sales and Dynamics 365 Customer Insights.</audience_plain><contents_plain>Get started using Dataverse


- Create and manage environments in Dataverse
- Create tables in Dataverse
- Manage tables in Dataverse
- Create and manage columns within a table in Dataverse
- Work with choices in Dataverse
- Load/export data and create data views in Dataverse
- Connect to other data in a Power Apps canvas app

Create relationships, business rules, calculations, and rollups in Dataverse


- Create a relationship between tables in Dataverse
- Define and create business rules in Dataverse
- Create and define calculation or rollup columns in Dataverse

Customize the command bar in Power Apps


- Customize the command bar
- Common command bar scenarios
- Advanced command bar concepts

Visualize, import, and export Microsoft Dataverse data


- Visualize data with Dataverse views
- Use Power Query to load data in Dataverse
- Use Microsoft Word and Excel templates with Dataverse
- Export data from Dataverse and use Microsoft Excel to edit records
- Use Azure and external tools to manipulate data</contents_plain><duration unit="d" days="1">1 day</duration><pricelist><price country="DE" currency="EUR">690.00</price><price country="US" currency="USD">675.00</price><price country="CA" currency="CAD">675.00</price><price country="AT" currency="EUR">690.00</price><price country="SE" currency="EUR">690.00</price><price country="IT" currency="EUR">490.00</price><price country="CH" currency="CHF">870.00</price><price country="SI" currency="EUR">690.00</price><price country="FR" currency="EUR">950.00</price></pricelist><miles/></course>