{"course":{"productid":21656,"modality":1,"active":true,"language":"en","title":"Implement field service solutions using Microsoft Dynamics 365 Field Service","productcode":"MB-240T00","vendorcode":"MS","vendorname":"Microsoft","fullproductcode":"MS-MB-240T00","courseware":{"has_ekit":true,"has_printkit":false,"language":"en"},"url":"https:\/\/microsoft.fastlane.net\/course\/microsoft-mb-240t00","audience":"<p>This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.<\/p>","contents":"<h4>Implement Microsoft Dynamics 365 Field Service<\/h4><ul>\n<li>Configure Microsoft Dynamics 365 Field Service<\/li><li>Work order management in Dynamics 365 Field Service<\/li><li>Define agreements in Dynamics 365 Field Service<\/li><li>Use service-level agreements and entitlements in Dynamics 365 Field Service<\/li><li>Create custom apps for Dynamics 365 Field Service<\/li><li>Get started with the Dynamics 365 Field Service Mobile application<\/li><li>Customize and configure the Dynamics 365 Field Service Mobile application<\/li><\/ul>\n<h4>Universal Resource Scheduling in Microsoft Dynamics 365 Field Service<\/h4><ul>\n<li>Configure bookable resources in Dynamics 365 Field Service<\/li><li>Manage scheduling options in Dynamics 365 for Field Service<\/li><li>Customize the schedule board in Dynamics 365 Field Service<\/li><li>Deploying Resource Scheduling Optimization<\/li><li>Use Resource Scheduling Optimization for Dynamics 365 Field Service<\/li><li>Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service<\/li><\/ul>\n<h4>Manage work orders in Dynamics 365 Field Service<\/h4><ul>\n<li>Work order management in Dynamics 365 Field Service<\/li><li>Define agreements in Dynamics 365 Field Service<\/li><li>Use service-level agreements and entitlements in Dynamics 365 Field Service<\/li><li>Incident types in Dynamics 365 Field Service<\/li><li>Inspections in Dynamics 365 Field Service<\/li><li>Customer assets in Dynamics 365 Field Service<\/li><\/ul>\n<h4>Solve problems in real time with Dynamics 365 Remote Assist<\/h4><ul>\n<li>Get started with making Remote Assist calls<\/li><li>Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service<\/li><\/ul>","summary":"<p>Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.<\/p>","audience_plain":"This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.","contents_plain":"Implement Microsoft Dynamics 365 Field Service\n\n\n- Configure Microsoft Dynamics 365 Field Service\n- Work order management in Dynamics 365 Field Service\n- Define agreements in Dynamics 365 Field Service\n- Use service-level agreements and entitlements in Dynamics 365 Field Service\n- Create custom apps for Dynamics 365 Field Service\n- Get started with the Dynamics 365 Field Service Mobile application\n- Customize and configure the Dynamics 365 Field Service Mobile application\n\nUniversal Resource Scheduling in Microsoft Dynamics 365 Field Service\n\n\n- Configure bookable resources in Dynamics 365 Field Service\n- Manage scheduling options in Dynamics 365 for Field Service\n- Customize the schedule board in Dynamics 365 Field Service\n- Deploying Resource Scheduling Optimization\n- Use Resource Scheduling Optimization for Dynamics 365 Field Service\n- Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service\n\nManage work orders in Dynamics 365 Field Service\n\n\n- Work order management in Dynamics 365 Field Service\n- Define agreements in Dynamics 365 Field Service\n- Use service-level agreements and entitlements in Dynamics 365 Field Service\n- Incident types in Dynamics 365 Field Service\n- Inspections in Dynamics 365 Field Service\n- Customer assets in Dynamics 365 Field Service\n\nSolve problems in real time with Dynamics 365 Remote Assist\n\n\n- Get started with making Remote Assist calls\n- Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service","summary_plain":"Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force.","skill_level":"Intermediate","version":"A","duration":{"unit":"d","value":4,"formatted":"4 days"},"pricelist":{"List 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